Returns & Replacements

Can’t find your question below? Feel free to email us at anytime!

Can I change my order?

If it is WITHIN 24 hours of your order you may email us to discuss possible adjustments - nothing is guaranteed!

Return Policy

If you are not satisfied, you may return the unused portion within 30 days for a full refund. There are no refunds offered after 30 days. If you wish to return your item please notify us via our customer service email RIGHT AWAY!

Once you have emailed us please ship the items to the address below. Include a note explaining the reason for the return.

Shipping and handling costs are never refundable. Refunds will be to the customer's original form of payment in its entirety!

Bear Necessities Co
Attention: Returns
1871 Sheep Ranch Loop
Chula Vista, CA 91913

Replacement Policy

If your order is damaged upon delivery we need you to notify us within 24 hours of the mail carrier's timestamp of delivery, we also require an image of the damage WITHIN 24 HOURS OF DELIVERY. Once we receive your images we will send a replacement product RIGHT AWAY!